Platt Electric Supply Return Policy
Platt Electric Supply is a reliable provider of electrical supplies and equipment for residential and commercial customers. Understanding their return policy is important for a smooth experience. This article outlines Platt Electric Supply's return policy, including special holiday arrangements and customer service contact information.
General Return Policy
Platt Electric Supply allows customers to return most items within 30 days of purchase, as long as the products are in their original condition and packaging. This policy applies to both online and in-store purchases.
To start a return, customers should contact customer service. Contact details are available on their official website, www.platt.com. Customers can also reach out to the local branch where they made the purchase for assistance.
Special Holiday Return Policy
During the holiday season, Platt Electric Supply may implement a special return policy to accommodate gift-giving. Customers should check their website or contact customer service for specific details regarding any changes to the return policy during this time.
Exceptions to the Return Policy
Certain exceptions and restrictions apply to the return policy. Products that have been specially ordered, customized, or are deemed non-returnable by the manufacturer may not be eligible for return.
Items that have been used, installed, or show signs of wear may incur a restocking fee or may not be returnable. Customers are encouraged to review product descriptions, warranty information, and specific return terms to avoid any issues.
Contacting Customer Service
Platt Electric Supply prioritizes customer service. If you have questions or need assistance with a return, their customer service team is ready to help.
Contact customer service through the following options:
- Phone: 1-800-257-5288
- Email: [email protected]
These contact methods ensure you can connect directly with representatives for prompt assistance.
Knowing the return policy of Platt Electric Supply enhances your purchasing experience. Their general policy allows returns within 30 days, with certain exceptions. Customers should check for any special holiday policy changes.
For any questions or assistance, contact their customer service department via the provided phone number or email address.
