Return Policy of Pendleton Woolen Mills

Pendleton Woolen Mills is a well-known American textile manufacturing company that produces high-quality woolen products such as blankets, apparel, and home goods. Familiarity with their return policy is important for a smooth shopping experience. This article outlines the return policy of Pendleton Woolen Mills and details any special holiday return options.

Pendleton's Standard Return Policy

Pendleton Woolen Mills aims for customer satisfaction with a clear return policy. If you are not satisfied with your purchase or if the product has a defect, you may return it within 90 days of the original purchase date. Returns are accepted for products bought both online and in-store.

To qualify for a return:

• The item must be in new and unused condition, with all tags and packaging intact.
• You need to provide proof of purchase, such as a receipt or order confirmation.

If your return meets these criteria, you can choose a refund to your original payment method or store credit.

Items bought from Pendleton outlets or authorized retailers must be returned to the original location of purchase. Pendleton Woolen Mills is not responsible for returns made to other retailers.

Holiday Return Policy

During the holiday season, Pendleton Woolen Mills recognizes that gift shopping can be challenging. They offer an extended return period for gifts bought between November 1st and December 24th. These items can be returned until January 31st of the following year, following standard return conditions.

Personalized and monogrammed items cannot be returned unless they are defective or damaged. Items purchased at a discount of 40% or more from the original price are final sale and cannot be returned or exchanged.

Contacting Customer Service

For questions or concerns about the return policy, you can contact Pendleton Woolen Mills' customer service. Visit their official website, pendleton-usa.com, and navigate to the "Contact Us" page. There, you will find email addresses or a phone number for assistance.

It is important to know the return policy of Pendleton Woolen Mills for a satisfactory shopping experience. With a 90-day return window for most purchases and an extended return period during the holiday season, Pendleton provides flexibility for customers. Keep your proof of purchase and ensure the item is in its original condition. For further assistance, refer to their official website. Happy shopping!