Palmetto State Armory's Hassle-Free Return Policy
Finding the right firearm, ammunition, or shooting accessories is important for any gun enthusiast. Sometimes, products may not meet expectations or preferences may change. It's crucial to understand the return policy of the retailer. One such reputable retailer is Palmetto State Armory, known for its extensive selection of firearms and accessories. This article provides clear information on their return policy and contact details for customer service.
Understanding Palmetto State Armory's Return Policy
Palmetto State Armory offers a hassle-free return policy to ensure customer satisfaction. You can return a product that is damaged, defective, or not as described within 30 days of purchase. This policy applies to both online and in-store purchases. Items must be unused, in original packaging, and accompanied by the original receipt to be eligible for return.
Some items are non-returnable, including:
- Ammunition
- Air guns
- Customized or personalized products
Firearms and receivers can only be returned to physical store locations, not through the mail.
Palmetto State Armory's Special Holiday Return Policy
During the holiday season, Palmetto State Armory has a special return policy. Eligible purchases made between November 1 and December 31 can be returned through January 31 of the following year. This extended return window allows for gift purchases without concern for time constraints. The same return conditions apply, including a valid receipt and items being unused and in original packaging.
Contacting Palmetto State Armory Customer Service
If you have questions or need assistance with your purchase or the return process, Palmetto State Armory customer service is available.
- Phone: Call (803) 724-6950. They are available on weekdays from 8:00 AM to 7:00 PM EST and Saturdays from 9:00 AM to 2:00 PM EST.
- Email: You can email the customer service team at [email protected]. They aim to respond promptly to all inquiries.
