Optavia Return Policy
When purchasing health and wellness products online, knowing the return policy of the company is important. This article outlines Optavia's return policy, providing you with essential information before making a purchase.
Website: http://www.optavia.com
Optavia's General Return Policy
Optavia has a 30-day return policy for most of its products. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund. To initiate the return process, contact Optavia's customer service team via email at [email protected] or by calling 1-888-678-2842.
To be eligible for a refund, the product must be unopened and in its original packaging. Returns for opened or partially used products are not accepted unless there is a quality issue or manufacturing defect. In such cases, contact customer service for assistance.
Once Optavia receives your return, they will process the refund within a reasonable timeframe. The refund will be issued to the original payment method. Note that shipping costs are non-refundable, and customers are responsible for return shipping fees.
Special Holiday Return Policy
Optavia may provide extended return periods during the holiday season due to gift purchases and celebrations. While there is currently no specific holiday return policy mentioned, it is advisable to contact customer service to inquire about any temporary changes to their policy during the holidays.
Contacting Optavia's Customer Service
If you have questions about Optavia's return policy or wish to initiate a return, their customer service team is available to assist you:
- Email: [email protected]
- Phone: 1-888-678-2842
Customer service hours are Monday to Thursday, 7:00 AM to 10:00 PM EST, and Friday from 7:00 AM to 8:00 PM EST.
Knowing a company's return policy helps when making purchases. Optavia offers a 30-day return policy and a responsive customer service team to assist with any issues or questions. For inquiries related to the return policy, contacting their customer service team is recommended.