Mardel Christian & Education Return Policy

Mardel Christian & Education specializes in Christian-inspired products, educational resources, and faith-based materials. They focus on customer satisfaction and offer a straightforward return policy.

General Return Policy

Mardel allows returns for most products within 60 days of the original purchase date. Customers can receive a full refund or exchange if they are unsatisfied. The returned item must be in its original condition and packaging, including any accessories.

To return an item, you must provide proof of purchase, such as a receipt or order confirmation. Mardel may deny returns if the item does not meet eligibility requirements.

Special Holiday Return Policy

Mardel extends its return policy for holiday purchases made between November 1 and December 31. Items bought during this period can be returned until January 31 of the following year. This extended window allows customers enough time to exchange or return gifts if needed.

Returning In-Store vs. Online Purchases

Mardel operates both physical stores and an online platform. The return process may vary based on where the purchase was made.

In-Store Returns

For in-store purchases, bring the item and proof of purchase to the same location where the item was bought. The staff will assist with the return or exchange.

Online Returns

For online purchases, returns are typically processed via mail. Visit the Mardel website to initiate a return. Log into your account and find the relevant order. Mardel will provide guidance and may include a return shipping label if needed.

Contacting Customer Service

For questions or assistance about Mardel's return policy, you can reach their customer service team. Contact information can be found on the Mardel website at www.mardel.com. The site offers helpful FAQs and resources for common inquiries.