Madison Reed Return Policy: Hassle-Free Returns for Happy Customers

Madison Reed is a well-known online hair care and color brand that prioritizes customer satisfaction. They offer a clear and simple return policy to ensure customers feel positive about their purchases. This article outlines the details of their return policy, special holiday return guidelines, and information on contacting customer service.

Madison Reed's General Return Policy

Madison Reed provides a hassle-free return policy for products purchased directly from their website, www.madison-reed.com. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange. To be eligible for a return, products must be unused, unopened, and in their original packaging.

To start the return process, contact Madison Reed's customer service team. You can send an email to [email protected] or call their toll-free number at 1-888-550-9586 during business hours, Monday through Friday, 8:00 AM to 6:00 PM EST. The friendly staff will assist you with the return process.

Once Madison Reed receives and inspects your returned item, they will process your refund. The refund will be credited back to the original payment method used during the purchase.

Special Holiday Return Policy

During the holiday season, Madison Reed recognizes that gift shopping is unique. To accommodate early gift buyers, they offer an extended return window. Purchases made between November 1 and December 25 can be returned or exchanged until January 31 of the following year. This policy provides peace of mind for both gift givers and recipients.

Contacting Madison Reed's Customer Service

If you have questions or need assistance with your Madison Reed order, contacting customer service is straightforward. Email [email protected] or call 1-888-550-9586 during business hours, Monday through Friday, 8:00 AM to 6:00 PM EST.

Madison Reed's customer service team is recognized for their prompt and helpful responses. They can provide guidance on returns, suggest suitable products, or address any inquiries you may have.

Madison Reed shows a strong commitment to customer satisfaction through their hassle-free return policy. With a 30-day return window for most purchases, customers can easily decide if their products meet expectations. The extended return period during the holiday season allows additional flexibility.

For any assistance, reach out via email at [email protected] or call 1-888-550-9586 during business hours. Explore more about Madison Reed and their offerings on their official website, www.madison-reed.com.

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