Lucky Brand Return Policy
Are you a fan of Lucky Brand clothing? Whether you've made a purchase or are considering buying from this brand, it's important to know their return policy. Lucky Brand values customer satisfaction and aims to provide a hassle-free return process. This article outlines Lucky Brand's standard return policy and any special holiday return policies they may offer.
Standard Return Policy
Lucky Brand has a straightforward return policy. If you are not fully satisfied with your purchase, you can return it within 30 days from the purchase date. The item must be unworn, unwashed, and in its original condition, including all tags and packaging.
To initiate a return, follow these steps:
- Pack the item(s) securely in a shipping box or envelope.
- Attach the return label provided with your purchase to the package.
- Drop off the package at a designated shipping carrier or schedule a pickup.
After Lucky Brand receives and processes your return, they will issue a refund to the original form of payment. Shipping charges are non-refundable, except in cases of defective items or shipping errors.
Exclusions and Restrictions
Lucky Brand's return policy has some exceptions. The following items are generally considered final sale and cannot be returned:
- Underwear and intimate apparel
- Final sale merchandise
- Gift cards
Additionally, Lucky Brand has the right to deny returns that do not meet their policy guidelines. If your return is rejected, you may be given the option to have the item(s) returned to you at your expense.
Special Holiday Return Policy
During the holiday season, Lucky Brand may extend their return window. This is to accommodate gift-giving. It's best to check their website or contact customer service for specific details about their holiday return policy and any extended return periods for holiday purchases.
Contacting Lucky Brand's Customer Service
If you have questions or need further assistance regarding returns, Lucky Brand's customer service can help. Visit their official website and navigate to the "Contact Us" page for their current customer service information. Lucky Brand provides customer service email addresses and phone numbers for your convenience.
Lucky Brand has implemented a customer-friendly return policy to ensure satisfaction. With a 30-day return window, customers can return items in their original condition for a refund. While there are a few exceptions, their policy is designed to provide flexibility.
During holiday seasons, Lucky Brand may offer extended return periods for gift purchases. For accurate information, check their website or contact customer service directly.
Lucky Brand's commitment to customer satisfaction is evident in their straightforward return policy, making your shopping experience more enjoyable.
