What Is Lane Bryant Return Policy
Lane Bryant is a popular plus-size clothing retailer known for its fashionable and inclusive options. There may be times when you need to return or exchange an item. This guide provides clear information on Lane Bryant's return policy and any extended holiday options.
General Return Policy
Lane Bryant aims for customer satisfaction with a straightforward return policy. If you are not completely satisfied with your purchase, you can return or exchange the item within 60 days of the original purchase date.
To return or exchange an item, it must be unworn, unused, and in its original condition. You must also provide proof of purchase, such as the original receipt or packing slip. Note that Lane Bryant does not accept returns or exchanges on final sale items, swimwear, earrings, or intimate apparel for hygienic reasons.
Packaging and Return Process
It's important to package your return properly to prevent damage during transit. Use the original packaging or a suitable alternative, and include all tags and accessories. Lane Bryant recommends using the prepaid FedEx SmartPost label provided with your original shipment for returns.
To initiate the return process, follow these steps:
- Visit the Lane Bryant website or call their customer service at 614-534-2764
- Provide your order details, including the order number and the item(s) you wish to return.
- Request a return authorization, which will be provided along with a prepaid return label.
- Affix the return label to the package, covering any previous labels or barcodes.
- Drop off your package at a FedEx location or schedule a pickup based on the return label instructions.
Refund Process
Upon receipt of your returned item, Lane Bryant will process your refund if it meets the necessary criteria. The refund will be credited to the original form of payment used at the time of purchase. Please remember that original shipping and handling charges are non-refundable unless the return is due to an error from Lane Bryant.
Refund processing times may vary based on your financial institution. Lane Bryant generally processes refunds within 7-10 business days of receiving the returned item.
Extended Holiday Return Policy
During the holiday season, Lane Bryant provides flexibility in their return policy. In most cases, they offer an extended holiday return policy, allowing customers more time to return or exchange items purchased for the holiday season.
The specific dates and conditions for the extended holiday return policy can vary. It is recommended to check the Lane Bryant website or contact their customer service for the most accurate information regarding holiday returns.
Lane Bryant's return policy is designed for customer satisfaction and a hassle-free experience with returns and exchanges. With a 60-day return period and an extended holiday return option, Lane Bryant accommodates customers' needs.
If you need to return or exchange an item, please follow the established return process and include all necessary documentation for a smooth transaction.
