Kravet's Return Policy Explained
Kravet offers a clear return policy for customers shopping for home furnishings and fabrics. Their policy is designed to ensure customer satisfaction and peace of mind.
Kravet's Standard Return Policy
Kravet allows returns of eligible items within 30 days of the original purchase date. To qualify, items must be in their original condition and packaging, with all tags and labels intact.
To initiate a return, customers can contact Kravet's customer service via phone or email. Reach them at +1-800-648-5728 or [email protected]. They are ready to assist with any inquiries.
Once the return is approved, customers will receive a return merchandise authorization (RMA) number. This number must be written on the package's exterior for smooth processing. Returns without an RMA number may be delayed.
Exceptions and Special Circumstances
Certain products have specific requirements or exceptions under Kravet's return policy. Custom-made or personalized items often cannot be resold and are typically non-returnable. Additionally, items that have been cut, altered, or damaged by the customer are ineligible for return. Customers should review the return policy carefully before purchasing custom or personalized products.
Kravet's Holiday Return Policy
Kravet extends its return policy during the holiday season. Items bought between November 1 and December 31 can be returned until January 31 of the following year. This extension allows customers more time to decide on their purchases, aiming for a stress-free shopping experience during the holidays.
Contacting Kravet
For questions or assistance with returns, customers can contact Kravet's customer service team:
- Phone: +1-800-648-5728
- Email: [email protected]
Their knowledgeable staff is dedicated to providing excellent customer service.
For a selection of fabrics and home decor items, visit www.kravet.com. The website offers a straightforward browsing experience to help you find the perfect products for your home.
Kravet prioritizes customer satisfaction, offering an easy return process whether during the standard window or the holiday season.