Jordache: A Comprehensive Guide to Their Return Policy
Knowing a store's return policy is essential for a smooth shopping experience. This article outlines the return policy of Jordache, a well-known fashion brand recognized for its quality denim pieces.
General Return Policy
Jordache has a simple and customer-friendly return policy. If you are not fully satisfied with your purchase, you can return most items within 30 days of delivery. Some products, like final sale items or special limited edition collections, may not be eligible for return.
To start a return, ensure the item is unwashed, unused, and has all original tags and packaging. Follow these steps:
- Contact Jordache's customer service via email or phone.
- Provide your order number, contact details, and reason for the return.
- After approval, Jordache will give you further return instructions.
Original shipping charges are non-refundable, and return shipping costs are the customer’s responsibility unless the return is due to a Jordache error, such as a defective item or incorrect order.
Holiday Return Policy
During the holiday season, Jordache has a special return policy for gifts. Purchases made between November 1 and December 31 have a return window that begins on December 25. This allows items bought during this period to be returned until January 25.
This holiday return policy helps shoppers feel confident, knowing they have ample time to return or exchange gifts without stress.
If you have questions or need assistance, Jordache's customer service team is available via email or phone.