Jones New York Return Policy
Jones New York is a well-known fashion brand offering a variety of clothing and accessories for men and women. Understanding what to do if you are not satisfied with your purchase is important. Jones New York has a comprehensive return policy to help address these concerns.
Website URL: www.jonesnewyork.com
Return Policy Details
Jones New York aims to ensure customer satisfaction with its return policy. If you are not completely happy with your purchase, you can return the item(s) within 30 days from the purchase date. The return must include the original receipt or proof of purchase.
Merchandise must be in its original condition, unworn, and have all tags attached. Items that have been altered or damaged may not be eligible for return. Jones New York reserves the right to refuse returns that do not meet these criteria.
Special Holiday Return Policy
During the holiday season, Jones New York extends its return policy to accommodate gift shoppers. For items purchased between November 1st and December 31st, customers can return them until January 31st of the following year. This offers customers extra time to ensure their gifts meet their recipients' expectations.
Easy Returns Process
Jones New York simplifies the returns process for customers. After your return is approved, you will receive a return authorization number (RMA). This number must be attached to the outside of the package when sending it back.
For customers within the United States, Jones New York provides a prepaid return label, allowing for returns without any additional shipping fees. For international orders, customers must cover the return shipping costs.
Once Jones New York receives the returned item(s), they will inspect them to confirm they meet the return policy guidelines. If everything is in order, a refund will be issued to the original form of payment within a reasonable timeframe.
Jones New York recognizes that individual preferences can vary in fashion. Their customer-friendly return policy provides peace of mind when shopping. Ensure that the item(s) are in their original condition and follow the return guidelines. With Jones New York's commitment to customer satisfaction, you can shop confidently.
