Jockey International Returns: Your Guide to Hassle-Free Shopping

Jockey International is a reputable brand known for its high-quality clothing and undergarments. The company is dedicated to customer satisfaction and provides a clear return policy. You can easily return or exchange items when needed.

Jockey International Return Policy - Simplified Process

Jockey International aims to accommodate customers who may change their minds after shopping online. Here’s a breakdown of their return policy:

1. Return Eligibility:
Jockey accepts returns on most unworn and unwashed items within 30 days from the original purchase date.

2. Return Methods:
Jockey offers two ways to return your purchase:

• Online Returns: Visit www.jockey.com and follow the instructions to initiate your return.
• In-Store Returns: You can return your online purchase to any Jockey retail store. Bring your original packing slip or receipt.

3. Refund Options:
Jockey refunds the original payment method. Typically, it takes 5-7 business days for the refund to show in your account, depending on your bank’s processing time.

4. Exchange Policy:
Jockey allows exchanges for different sizes, colors, or styles with free shipping on the new item.

5. Return Exceptions:
Some items are not eligible for return due to health and hygiene reasons, such as underwear or personal care products. If you receive a defective product, Jockey will replace it for you.

Special Holiday Return Policy

During the holiday season, Jockey extends its return policy for gift purchases. Here are the important details:

1. Extended Return Period:
Items purchased from November 1 to December 31 can be returned until January 31 of the following year.

2. Gift Receipts:
Returns can be made with a gift receipt. This offers a stress-free return process for gift recipients.

Customer Support Channels

Jockey International prioritizes efficient customer support. For any questions or concerns about returns or your shopping experience, you can contact their customer service through:

• Customer Service Email: Reach out via email at [email protected].
• Customer Service Phone: For immediate assistance, call Jockey's customer service at 1-800-562-5391. The phone line is available during regular business hours.

Jockey International's return policy emphasizes customer satisfaction. With a straightforward returns process, free exchanges, and an extended holiday policy, Jockey aims to make shopping easy. When purchasing quality clothing and undergarments, you can shop confidently at www.jockey.com.