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Hurley's Return Policy: Hassle-Free Returns for a Stress-Free Shopping Experience

Hurley prioritizes customer satisfaction. As a leading apparel and accessory brand, Hurley understands that returns may be necessary. Whether you purchased an item that doesn't fit or you changed your mind, Hurley has a hassle-free return policy in place to ensure your shopping experience is stress-free. This article details Hurley's return policy, including the holiday return policy, and provides accurate contact information for their customer service.

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Published onSeptember 27, 2024
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Hurley's Return Policy: Hassle-Free Returns for a Stress-Free Shopping Experience

Hurley prioritizes customer satisfaction. As a leading apparel and accessory brand, Hurley understands that returns may be necessary. Whether you purchased an item that doesn't fit or you changed your mind, Hurley has a hassle-free return policy in place to ensure your shopping experience is stress-free. This article details Hurley's return policy, including the holiday return policy, and provides accurate contact information for their customer service.

Hurley's General Return Policy

Hurley offers a generous return policy for most items purchased in-store or online. They allow returns or exchanges within 30 days of the original purchase date. Returned items must be in new, unused condition, and have all original tags and packaging intact.

For customer convenience, Hurley provides several return options:

  • In-Store Returns: Customers can return items at various retail locations with the original receipt. Store staff will assist in processing the return or exchange.

  • Online Returns: For online purchases, return items by following the step-by-step instructions on Hurley’s returns page. You will need your order number and the reason for the return. After approval, Hurley will provide a return shipping label. Package the item, attach the label, and drop it off at your local shipping facility.

  • Mail Returns: For mail returns, include your order number and reason for return. Package the item securely and attach the return shipping label. Drop it off with your preferred shipping carrier.

Hurley does not refund original shipping costs unless the return is due to an error on their part. Returns without an original receipt will be credited at the current selling price in the form of a merchandise credit.

Holiday Return Policy

During the holiday season, Hurley offers an extended return policy. Purchases made between November 1st and December 24th can be returned or exchanged until January 31st of the following year. This policy allows for stress-free gift shopping, knowing that returns or exchanges can be made into the new year.

Contacting Hurley Customer Service

If you have questions or concerns regarding your return or any other inquiries, Hurley's customer service team is available to assist you. Here is the contact information:

  • Phone: Reach Hurley's customer service by phone at 1-800-848-6176. Customer service hours may vary, so checking their website for the most up-to-date hours is advisable.

  • Email: To contact Hurley's customer service via email, send your inquiries to [email protected]. They strive to respond promptly.

For more information about Hurley's return policy, frequently asked questions, or any other concerns, visit their official website at www.hurley.com.

Hurley's return policy is designed to provide customers with convenience and peace of mind. With a 30-day return window for most items and an extended holiday return policy, returning or exchanging items is hassle-free. Their customer service team is ready to assist with inquiries or concerns. Shop with confidence at Hurley, knowing that your satisfaction is their top priority.

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