How to Contact Zillow Customer Service

Zillow provides various channels for users to reach their customer service team. Whether you need help with technical issues or inquiries related to brokerage, Zillow has options to ensure your concerns are addressed quickly.

Phone Support

You can contact Zillow's customer service directly by phone. Call 206-470-7000 to speak with a representative. Phone support is available on weekdays from 9 am to 5 pm PST.

Online Help Center

For self-service options or general inquiries, visit Zillow's Help Center. This resource provides detailed information and answers to frequently asked questions about various topics.

Submit an Online Inquiry

If you have specific inquiries not covered in the Help Center, you can submit an online inquiry. Complete the form with your name, email address, subject, description, property address, issue type, and issue sub-type to ensure a prompt response.

Premier Agent Support

Premier Agents have access to dedicated support services. They can reach the support hotline at 1 (888) 466-3501, available on weekdays from 5 am to 5 pm PST and on weekends from 6:30 am to 5 pm PST. Non-paying agents can email [email protected] for assistance. Premier Agents can also receive support through chat.

Email Support

If you prefer email, Zillow has specific addresses for different departments. For issues with property listings, email [email protected]. Send brokerage or MLS inquiries to [email protected]. These email options help ensure your concerns reach the right departments.

Access Media Contacts

Media representatives can find official contacts through Zillow's media contacts page. This page provides email addresses and phone numbers for media-related inquiries, including press releases or interviews.

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