How to Contact Wish Customer Support
Wish is a popular online marketplace that offers a wide range of products at affordable prices. Users may occasionally encounter issues or have questions that require assistance from customer support. If you are facing any problems with your Wish account or orders, there are several ways to reach out to the Wish customer support team. Here are the various methods you can use to contact Wish customer support:
1. Contact Wish Customer Support through the Website
To get in touch with Wish customer support through their website, follow these steps:
- From a non-mobile device, log into your Wish account through www.wish.com.
- Hover over your avatar at the top-right of the page and click on "Get help."
- You will see a list of help topics. Choose the relevant topic or scroll down to find the "Contact Support" button.
- Click on "Contact Support," and you will be connected to Wish Assistant who will assist you further.
2. Live Chat Support (Select Markets)
If you need immediate assistance and prefer real-time communication, you can access live chat support. This feature is available only in select markets. To access live chat support:
- Follow the steps mentioned above to reach the "Get help" section.
- Look for the "Live Chat" option and click on it.
- A chat window will open where you can type your query and chat with a Wish support representative.
3. Contact Wish Customer Support via the App
If you prefer using the Wish app, you can also contact customer support through the app. Here's how:
- Open the Wish app on your mobile device.
- Navigate to the item or order you have a query about.
- Go to the order history and select the specific item or order.
- Tap on "Contact Support," and you will be connected to Wish customer support.
4. Contact Wish Customer Support by Phone
For those who prefer direct conversations over the phone, Wish provides a customer support number. Follow these steps to speak with a Wish customer service representative:
- Dial 1-800-266-0172 to reach Wish customer support.
- You will be connected to a representative who can assist you with your query or issue.
Please note that the phone support option is available during specific hours, so it is advisable to check the operating hours before making the call.
For more information on Wish's policies, returns, and refunds, you can visit the Wish Help Center.