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How to Contact Whoop Customer Service

Are you facing issues with your Whoop strap or simply have questions about your subscription? Connecting with Whoop customer service can help you get the answers you need. In this article, we will explore the different ways you can contact Whoop support effectively.

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Published onNovember 14, 2024
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How to Contact Whoop Customer Service

Are you facing issues with your Whoop strap or simply have questions about your subscription? Connecting with Whoop customer service can help you get the answers you need. In this article, we will explore the different ways you can contact Whoop support effectively.

Use the Whoop App

The Whoop app is not just for tracking your fitness; it also provides a direct line to customer service. Here’s how you can reach out through the app:

  1. Open the Whoop app on your device.
  2. Tap on the profile icon located in the bottom right corner.
  3. Scroll down and find the “Help” or “Support” section.
  4. You can browse through common questions or choose the chat option to connect directly with a representative.

This method is quick and easy, allowing you to get assistance while having your Whoop device nearby.

Customer Phone Support

If you prefer to speak directly with someone, Whoop offers phone support as well. You can call 1-833-948-0566 for the fastest and most direct service during their available hours. Be prepared to provide your account information and a detailed explanation of your issue.

Email Support

For those who prefer email communication, you can reach Whoop support by sending a detailed message to their support email at [email protected]. When crafting your email, be sure to include:

  • Your full name
  • Your account email address
  • A clear description of your issue or question

This helps the support team understand your situation better, leading to faster resolution times.

Visit the Whoop Website

The Whoop website provides an extensive help center filled with useful articles that cover various topics about your device and membership. To find help:

  1. Go to the official Whoop website.
  2. Click on the “Help” or “Support” tab, usually found at the top of the homepage.
  3. You will have access to FAQs, troubleshooting guides, and contact forms.

If you can't find your answer here, you can fill out a contact form to submit your inquiry directly to the customer service team.

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