How to Contact West Shore Bank Customer Service

West Shore Bank offers several methods for customers to connect with their service team. Whether you have questions or need assistance, you can easily reach out for help using the options below.

Phone Support

For direct assistance, you can call West Shore Bank's customer care hotline at (888) 295-4373. The support team is available:

Monday to Friday: 8:30 AM to 5 PM
Saturday: 8:30 AM to noon

Speaking with a representative allows you to address queries, resolve issues, and get guidance on products and services.

Online Contact Form

If you prefer online communication, West Shore Bank provides a contact form on their website. Fill out the form with your name, contact details, and message. A customer care representative will respond promptly.

This option is available 24/7, letting you reach out whenever it's convenient for you.

Visit a Branch

For in-person assistance, visit one of West Shore Bank's branch locations. You can find the nearest branch using the branch locator on their website.

At a branch, you can discuss your banking needs with friendly staff, who can help with account openings, loan applications, and overall account management.

Email Support

For non-urgent inquiries or if you prefer written communication, you can email customer service at [email protected]. The team will respond as soon as possible.

Email support allows for detailed explanations and attachments, making it easier to communicate specific questions or concerns.

Additional Resources

West Shore Bank provides additional resources for customers:

An informative FAQ section on their website covers common questions about products and services.
For digital banking, you can visit the digital services page, where you can access secure online banking features, including chat support with representatives.

West Shore Bank also offers a mobile banking app called "West Shore Bank Touch," available for both iPhone and Android devices. The app enables you to manage accounts, transfer funds, and access banking services from your mobile device.

Contacting West Shore Bank customer service is straightforward with multiple options available. Whether by phone, online form, branch visit, or email, you will find the support you need.

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