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How To Contact Wells Fargo Customer Service

Wells Fargo prioritizes customer service to enhance your banking experience. Connecting with their support is straightforward. This article outlines the various options available to reach Wells Fargo.

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Published onSeptember 2, 2024
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How To Contact Wells Fargo Customer Service

Wells Fargo prioritizes customer service to enhance your banking experience. Connecting with their support is straightforward. This article outlines the various options available to reach Wells Fargo.

Phone Support

  • General Customer Service: Call Wells Fargo at 1-800-869-3557 for general banking questions. This service is available 24/7. Have your account details ready for faster service.

  • Credit Card Services: For credit card issues, dial 1-800-642-4720.

  • Special Assistance: If you require TTY/TDD services, call 1-800-877-4833.

Online Assistance

  • Website Help: Visit Wells Fargo’s website for FAQs and self-service options.

  • Secure Email: Log in to your online banking and use the secure email feature for private and detailed queries.

Mobile Banking App

  • Easy Access: Use the Wells Fargo Mobile app to send messages, view transactions, and manage your account.

For Hearing Impaired Customers

  • TTY/TDD Service: Call 1-800-877-4833 for specialized assistance.

In-Person Support

  • Visit a Branch: Use Wells Fargo’s branch locator on their website to find your nearest bank for face-to-face help.

Virtual Assistant

  • AI Help: Use the virtual assistant on Wells Fargo’s website for simple queries and tasks, available 24/7.

Specialized Phone Lines

  • Expert Assistance: For mortgages, loans, or investment services, Wells Fargo offers dedicated phone lines for expert help.

Emergency Contact

  • Urgent Issues: For lost or stolen cards, transaction disputes, or fraud concerns, Wells Fargo provides a separate emergency line.

Wells Fargo is committed to providing excellent customer service across multiple channels. Choose the method that works best for you, and their team will assist you promptly.

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