How to Contact Walden Savings Bank Customer Service

Walden Savings Bank, located in the Hudson Valley, offers a variety of banking services including mortgage, business, personal, and investment products. The bank is committed to serving its customers effectively.

If you need assistance or have inquiries about Walden Savings Bank's services, you can reach their customer service team through several channels. Here are the main ways to contact them:

1. Contact Form on the Official Website

You can easily reach customer service by filling out the contact form on their official website. This allows you to submit inquiries or specific questions directly. After submitting the form and providing your contact details, a bank representative will respond as soon as possible.

2. Email

For convenience, you can email your questions to the following addresses:

General Inquiries: [email protected]
Technical Support: [email protected]
Report Lost/Stolen Debit/ATM Card: [email protected]

Emailing lets you provide detailed explanations and attach necessary documents. The customer service team will review your email and respond accordingly.

3. Telephone Banking

For immediate assistance, call Walden Savings Bank’s customer service at 845-457-7700, and press option #2 for telephone banking. Customer service representatives can help with account information, transactions, and other inquiries.

4. In-Branch Appointment

If you prefer a face-to-face interaction, you can schedule an in-branch appointment. To make an appointment, visit the lobby appointment page on their website and complete the request form. This ensures a dedicated representative will be available to meet your specific banking needs.

5. Other Communication Channels

Walden Savings Bank provides additional ways to connect with them. You can find contact information for specific branches on their official website if you prefer an in-person visit or need branch-specific assistance.

When contacting customer service, have relevant information ready, such as your account number and Social Security number. This helps ensure a smoother communication process.

Walden Savings Bank makes it easy to connect with their customer service through various methods. Their dedicated representatives are prepared to assist you with your banking needs quickly and efficiently.

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