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How to Contact Upstart Customer Service

If you have questions or need help with your Upstart account, reaching out to their customer service is the best approach. Upstart is an online lending platform connecting borrowers with investors for personal loans. Here are the ways to contact Upstart's customer service.

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Published onSeptember 20, 2024
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How to Contact Upstart Customer Service

If you have questions or need help with your Upstart account, reaching out to their customer service is the best approach. Upstart is an online lending platform connecting borrowers with investors for personal loans. Here are the ways to contact Upstart's customer service.

Contacting Upstart Customer Service by Phone

To reach Upstart's customer service by phone, follow these steps:

  1. Visit Upstart's website and go to the "Support" section.
  2. Find the customer service phone number listed on the support page.
  3. Call the provided number to connect with a representative.

Make sure to have any necessary information, like your account details or loan specifics, ready to ensure a smoother interaction.

Contacting Upstart Customer Service by Email

For those who prefer written communication, Upstart also offers email support. To contact Upstart's customer service via email, follow these steps:

  1. Access Upstart's website and locate the support page.
  2. Find the email address for customer service inquiries.
  3. Write a clear email detailing your question or concern and send it to the email provided.

Being concise and including relevant account or loan details can help the customer service team assist you more effectively.

Additional Support Channels

Upstart may provide other support options such as live chat or a support ticket system. The availability of these methods can vary. For the most current information on how to reach Upstart's customer service, check the support page on their official website.

Contacting Upstart's customer service is important when you have issues or questions related to your account or loan. Their support team is ready to assist you. Make sure to have any necessary information available and communicate clearly to ensure an effective resolution.

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