Your Guide to Contacting UPS Customer Service

United Parcel Service, commonly known as UPS, is a leading logistics provider. They offer a range of services including shipping, tracking, and freight distribution. Whether you are an individual sending a package or a business managing shipments, reaching out to UPS customer service is often necessary. This guide outlines the methods to contact UPS customer service easily.

Phone Support

General Customer Service: For inquiries or issues, call UPS at 1-800-742-5877 (1-800-PICK-UPS®).
International Shipping: For questions about international shipping, dial 1-800-782-7892.
Technical Support: For technical issues, such as online shipping tools or tracking, call 1-877-289-6418.

Online Assistance

Visit the UPS Help and Support Center: Find a variety of support options, FAQs, track packages, and access contact options on the UPS website.

Live Chat with UPS Bot

Use the UPS Bot for Quick Answers: The UPS Bot on the UPS website can provide instant responses to common questions like tracking packages or finding UPS locations.

UPS Mobile App

Download the App for Convenience: The UPS Mobile App allows you to manage shipments and access customer support on the go. It's available for both iOS and Android devices.

In-Person Support at Local UPS Stores

Visit Local UPS Stores for Direct Assistance: For face-to-face help, visit your nearest UPS Store. Staff members can assist you directly or guide you on how to escalate issues.

Having your tracking number and relevant details ready when you contact customer service will enhance your experience. UPS is dedicated to providing effective support for all your shipping needs.

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