How to Contact Upgrade Customer Service

If you need reliable customer service for managing your finances, Upgrade offers various contact methods. This article outlines how to reach their customer service team efficiently.

Contact Upgrade via Phone

For immediate assistance, you can contact Upgrade's customer service by phone. Call their toll-free number: 1-855-997-3100. Their agents are available Monday through Friday from 6 am to 6 pm PT, and Saturday from 6 am to 11 am PT. Have your account details on hand to ensure a smooth conversation.

Contact Upgrade via Email

For non-urgent matters or written correspondence, email is a suitable option. Reach out to Upgrade's support team at support@upgrade.com. You can ask questions about your loan application, loan management, or any general inquiries. Expect a response within a reasonable timeframe.

Live Chat Support

Upgrade provides a live chat feature on their website for real-time communication. To use this, visit Upgrade's website and click on the "Chat" icon in the bottom right corner. This feature is available during regular customer service hours, making it a convenient option for assistance.

FAQs and Help Center

For general inquiries, visit Upgrade's Help Center. Here, you will find a comprehensive FAQ section covering topics such as payments, loan eligibility, and account management. This resource offers immediate answers to many common questions. Access the FAQ section by visiting Upgrade's website and scrolling to the footer to click on the "Help Center" link.

Upgrade provides multiple channels for customer service. Whether you contact them via phone, email, live chat, or explore their FAQs, their team is prepared to assist with any concerns or questions. Remember to have your account details ready for a more efficient conversation.

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