United Community Bank Customer Service

United Community Bank of West KY prioritizes excellent customer service. If you have questions about your account, need assistance with online banking, or want to apply for a loan, the customer service team is ready to help. Here’s how to reach them.

Contacting United Community Bank Customer Service

There are several convenient ways to contact the customer service team. Choose the method that works best for you:

Phone: The quickest way to get assistance is by calling 1-800-UCBANK1 (1-800-822-2651). Customer service hours are Monday to Friday from 8:00 am to 6:00 pm ET and Saturday from 9:00 am to 12:00 pm ET.
Online Message: You can send a message through their website. Visit UCBWest.com and navigate to the "Contact Us" page. Fill out the form with your details and message. A representative will respond promptly.

United Community Bank Mobile App

Looking to manage your banking needs on the go? United Community Bank of West KY has a mobile app that offers secure access to your accounts. Here are some features:

Account Management: Check balances, view transaction history, and monitor account activity in real-time.
Mobile Deposits: Easily deposit checks by taking a photo with your phone.
Bill Payments: Pay bills directly through the mobile app, eliminating the need for checks or trips to the bank.
Account Alerts: Set up notifications about important account activities, such as low balances or large transactions.

Download the United Community Bank mobile app from the Google Play Store or App Store.

In-Person Branch Visits

Prefer face-to-face interactions? United Community Bank of West KY has several branches. Here are two locations:

East Main Street Branch: Located at 131 East Main Street, Morganfield. Call 270-389-3201 for assistance. This branch provides full-service banking and financial assistance.
North Morgan Street Branch: Located at 500 North Morgan Street, Morganfield. You can reach this branch at 270-389-3232. It also offers full-service banking and support.

United Community Bank of West KY is dedicated to providing outstanding customer service. Whether you choose to contact them by phone, online, or in person, the bank has multiple options for assistance. The mobile app enhances your convenience by allowing easy account management.

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