How to Contact United Community Bank IL Customer Service

United Community Bank is dedicated to providing excellent customer service. They offer several ways for customers to reach out and get assistance. Whether you have questions about your account or need help with online banking, here are your contact options:

By Phone

If you prefer speaking directly with a representative, you can contact United Community Bank IL at the following phone numbers:

Main: 217-483-2491
Lost or Stolen Card: 888-849-6046
24-Hour Phone Banking: 888-226-5822
Loan Servicing Center: 888-822-4087

Customer service hours are as follows:

Loan Servicing: Monday - Friday 8:00 am - 5:30 pm / Saturday 8:00 am - Noon
E-Services: Monday - Friday 7:00 am - 6:00 pm / Saturday 8:00 am - Noon

Through Online Channels

United Community Bank IL provides secure online options for customer service contact. If you have an existing account, you can use the following options:

Visit their website at ucbbank.com/contact-us
Call 1-800-822-2651

These online options are available Monday through Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 12:00 pm.

Visit in Person

For face-to-face service, you can visit one of United Community Bank's branch locations. They have branches across Illinois, Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee. Visiting a branch allows for direct discussions with a representative who can provide personalized assistance.

To find the nearest branch, use the branch locator on their website at ucbi.com.

Additional Support

If you have specific inquiries not covered by the previous channels, you can access the Support Center at ucbi.com/support for comprehensive banking resources and guidelines.

United Community Bank IL is committed to ensuring a smooth banking experience. Their customer service team is available via phone, online, or in-person to assist with any inquiries you may have. Choosing the right contact method can help resolve your concerns efficiently.

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