How to Contact United Bank Customer Service

United Bank provides efficient customer service to assist with any queries or issues. Customers can connect with them via online resources, phone, or in person. Here are the key ways to reach United Bank's customer service:

Online Support

United Bank's website, bankatunited.com, is a helpful resource for customers. It features a Customer Care page with answers to frequently asked questions, online banking support, and information about the bank's products and services. Customers can also access their personal online banking accounts to manage their finances.

Contacting United Bank via Phone

For personalized assistance, United Bank's customer service representatives can be reached by calling 800-327-9862. Customers can speak directly to a representative Monday through Friday from 8:00 a.m. to 6:00 p.m., and on Saturdays from 9:00 a.m. to 3:00 p.m. The team is prepared to assist with inquiries about products, online banking, or other banking matters.

In-Person Support

Customers can also connect with United Bank's customer service in person. To find the nearest branch, visit the bank's website and use the branch locator tool. By scheduling an appointment or visiting a branch, you can speak directly with a representative for assistance with your banking needs.

Additional Contact Options

United Bank offers several additional ways to contact customer service:

Email: Use the feedback form on the "Contact Us" page of the United Bank website to send questions or concerns.
Lost or Stolen Debit Card: Report any lost or stolen debit card immediately by calling United Bank's customer service hotline or contacting your branch to prevent unauthorized transactions.
Zelle Support: For assistance with the Zelle digital payment service integrated with United Bank, contact the Customer Service Center at 800-327-9862.

United Bank emphasizes exceptional customer service by providing multiple channels for customers to connect with their staff. Whether you have questions about online banking, need help with products, or want to give feedback, United Bank's representatives are dedicated to ensuring a smooth banking experience.

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