How to Contact UMB Bank Customer Service
UMB Bank aims to provide excellent customer service to its clients. If you have questions or need assistance, UMB Bank's customer service representatives are ready to help. This article outlines the ways you can contact UMB Bank customer service.
Contacting UMB Bank Customer Service
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Phone: The most direct way to contact UMB Bank customer service is by phone. For general inquiries, call 800-860-4862. For questions related to UMB Health Savings accounts (HSAs), contact 866-520-4472. Customer service is available on weekdays from 7 a.m. to 7:30 p.m. CT and on Saturdays from 8 a.m. to 5 p.m. CT.
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Online: You can also reach UMB Bank customer service through their website. Visit their Contact Us page to find specific contact information based on your needs. UMB Healthcare Services is available to assist individuals, employers, brokers, payers, and technology partners.
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Branch Visit: For in-person assistance, visit a local UMB Bank branch. Use their Branch & ATM Locator tool to find the nearest branch or ATM location. Simply enter your location, and the tool will provide a list of nearby branches and ATMs.
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Mail: If you prefer traditional mail, send your correspondence to UMB Bank, n.a., UMB Healthcare Services, P.O. Box 419226, Kansas City, MO 64141. For a quicker response, contact them via phone or online for specific inquiries.
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Digital Banking Support: UMB Bank provides digital banking support through their Card Center Direct platform. If you need help with digital banking, you can access support resources on their website. They also offer live chat support from Monday to Friday, between 8:00 a.m. and 6:30 p.m. CT, and on Saturdays from 8:00 a.m. to 5:00 p.m. CT. You can also reach them by phone.
It is important to check customer service hours for specific channels and services when contacting UMB Bank.
UMB Bank offers various ways for customers to seek assistance, ensuring efficient communication. Choose the method that best suits your needs. Keeping relevant information, such as account details, handy will help customer service representatives address your inquiry more effectively.
