How to Contact Timberland Bank Customer Service

Timberland Bank has several ways to contact its customer service team for banking inquiries or issues. The bank focuses on providing excellent customer service. Whether you want to use online assistance, phone banking, or visit a branch, Timberland Bank has options that suit your needs.

Phone Banking

If you prefer speaking directly with a customer service representative, Timberland Bank provides a universal phone number: 1-800-562-8761. This number is available during business hours for general banking inquiries or assistance. The staff is ready to address your questions about checking accounts, savings options, online banking, and other products and services.

For after-hours support, such as reporting a lost or stolen debit card, you can call 888-297-3416. The bank will guide you and ensure a new card is issued promptly.

Online Assistance

Timberland Bank understands the need for online accessibility and offers various digital resources. The bank's official website, timberlandbank.com, is a comprehensive platform for managing accounts and accessing information.

The website features Online Banking, available to personal banking customers. With Online Banking, you can access your accounts 24/7. This service allows you to check account balances, review transaction history, transfer funds, and more.

You can also download the Timberland Bank Mobile App. This app provides the same functionality as Online Banking, allowing you to manage your accounts securely from your mobile device.

Contacting via Branch Locations

Timberland Bank operates a network of 22 branch locations throughout Western Washington. For face-to-face interaction or in-person assistance, you can find the nearest branch using the Branchspot website at branchspot.com/timberland-bank/. Each branch has dedicated staff ready to help with your banking needs.

Note Servicing

For assistance with note servicing or contract collections, Timberland Bank has a dedicated team. You can reach the Note Servicing department at (360) 533-4747 during their operating hours, Monday through Friday, from 8:30 AM to 5:00 PM.

Additional Support

For general inquiries or to provide feedback, you can visit the bank's official website's "Contact Us" page at timberlandbank.com/about/contact-us. This page has a form to submit questions or concerns, and the customer service team will respond promptly.

If you have issues with an online purchase or need help with order processing, Timberland Bank's customer service can assist you at 1-888-802-9947 from Monday to Friday, between 7 AM and 6 PM CST.

When reaching out to Timberland Bank's customer service, it is helpful to have your account information ready. This will facilitate a smooth and efficient resolution to your inquiries or issues.

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