Connecting with Thumb Bank & Trust Customer Service
Thumb Bank & Trust is known for its comprehensive personal and business banking services. If you ever have questions, concerns, or need assistance, their customer service team is prepared to help. They offer several avenues for reaching out to them, ensuring communication convenience.
How to Reach Out
- Website: http://www.thumb.bank
- Phone: 866-862-3113
- Email: [email protected]
Connecting with Thumb Bank & Trust Customer Service
1. Phone
One of the quickest ways to converse with Thumb Bank & Trust's customer service is through their hotline. Dial 866-862-3113, follow the automated voice prompts, and you'll be directed to the right department. Their customer service representatives are well-versed and prepared to provide assistance.
2. Email
If written communication is more your style, you have the option to email Thumb Bank & Trust. Direct your questions or concerns to [email protected]. To facilitate a swift and accurate response, remember to include all necessary information in your email.
3. Online Contact Form
The bank's website has an online contact form to send a direct message to their customer service team. Navigate to https://www.thumb.bank/Contact-Us, fill out the form and click send. This method may be suitable for you if email or phone aren't your preferred communication methods.
4. In-Person
For those who appreciate personal interaction, Thumb Bank & Trust has physical branches where they welcome customers. Find the nearest one by navigating to https://www.thumb.bank/Hours-Locations. Though, due to the ongoing pandemic, you may want to verify operating hours and any safety guidelines before visiting.
Customer Service Hours at Thumb Bank & Trust
Thumb Bank & Trust's commitment to exceptional service includes having representatives ready to assist during the following times:
- Monday to Friday: 9:00 AM to 5:00 PM Eastern Time
- Saturday: 9:00 AM to 12:00 PM Eastern Time
- Sunday: Closed
Take note, these hours may slightly vary on holidays or special occasions. It's always a wise course of action to verify the hours before reaching out.
Making contact with Thumb Bank & Trust's customer service is a fairly straightforward process with several methods at your disposal. Whether a phone call, email, online form, or in-person visit is more suitable for you, they stand ready to help with all your banking requirements.
