How to Contact North Country Savings Bank Customer Service
North Country Savings Bank aims to provide exceptional customer service and support. Whether you have questions about your account, need help with online banking, or need to report a lost or stolen card, there are various ways to contact their customer service team.
Via Phone
You can speak directly to a representative by calling North Country Savings Bank's customer service hotline at (888) 737-4795. This line is available during business hours for general inquiries. If you need support with online banking services, call the same number and select Option 2.
In-Person
For face-to-face assistance, visit any North Country Savings Bank branch during business hours. They have locations in Canton, Potsdam, Ogdensburg, Malone, and Massena. To find the nearest branch, go to their website and look for the "Contact Us" section, which contains a list of all banking locations.
Online Contact
You can also contact North Country Savings Bank through their website. By visiting northcountrysavings.bank, you can submit an inquiry via the "Contact Us" page. Fill out the form with your name, email, phone number, and message. A member of their customer service team will reach out to address your query.
Additional Support
For urgent matters, like reporting a lost or stolen card, special hotlines are available. If your card is missing, contact the Lost/Stolen Card hotline at (833) 462-0798. For reporting debit card fraud, use the same hotline.
North Country Savings Bank prioritizes customer service and offers multiple contact methods to meet your needs.