How to Contact Jacksonville Bank Customer Service
The Jacksonville Bank is a financial institution based in Jacksonville, Florida. If you need assistance or information from their customer service department, this article will guide you on how to get in touch.
Contact Options
The Jacksonville Bank offers several methods to contact their customer service:
1. Phone:
You can reach the Jacksonville Bank's customer service representatives by phone. Simply dial their dedicated customer service line at (800) 763-8815 during regular business hours.
2. Email:
For non-urgent inquiries, you can send an email to [email protected]. Include your contact information and a detailed message outlining your query or concern. A customer service representative will respond promptly.
3. Online Contact Form:
You can use the online contact form available on the Jacksonville Bank's website, www.jaxbank.com/contact-us. Fill out the required fields and provide a brief description of your inquiry. Click the submit button to send the form electronically. A representative will review your submission and respond accordingly.
4. In-Person:
If you prefer face-to-face interaction, you can visit one of the Jacksonville Bank's branch locations. The bank has several branches throughout Jacksonville where you can speak with a customer service representative. For branch hours and addresses, refer to the bank's website.
Frequently Asked Questions
Before contacting customer service, you may find it helpful to review some frequently asked questions. Here are a few common inquiries:
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How do I open a new account with the Jacksonville Bank?
- Visit a branch location or contact customer service for guidance on the account opening process.
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What are the current interest rates for mortgages?
- The Jacksonville Bank offers different mortgage options with varying interest rates. It is recommended to contact customer service for the most up-to-date information.
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How do I reset my online banking password?
- If you need to reset your online banking password, you can call customer service or use the self-service options available on the bank's website.
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What should I do if my debit card is lost or stolen?
- If your debit card is lost or stolen, notify customer service immediately. They will assist you in canceling the card and obtaining a replacement.
If your specific question is not listed, don't hesitate to reach out to customer service for personalized assistance.
