How to Contact The Claxton Bank Customer Service
The Claxton Bank is committed to providing excellent customer service to its valued clients. If you have questions, need assistance with your accounts, or wish to report a lost or stolen debit card, there are several ways to contact their customer service team.
1. Phone Support
The Claxton Bank provides phone support during business hours and Saturdays. To speak with a representative, call 1-912-739-3322. Phone support is available from 8:00 AM to 6:00 PM EST on weekdays and from 9:00 AM to 2:00 PM EST on Saturdays. Their knowledgeable team is ready to assist you with inquiries about products and services or account assistance.
2. TCB Tom - Interactive Chat-bot
For immediate assistance outside of regular business hours, The Claxton Bank offers an interactive chat-bot support assistant named TCB Tom. You can access TCB Tom 24/7 through their website at www.tcbga.bank. TCB Tom provides answers to frequently asked questions, including inquiries about routing numbers and general banking information.
3. Email
You can also contact The Claxton Bank via email. Send your inquiry or request to [email protected]. Their team is ready to respond promptly to questions regarding products, online banking, or other banking-related matters.
4. Visit the Branch
For face-to-face assistance, visit The Claxton Bank's main office at 121 West Main Street, Claxton, Georgia 30417. The dedicated team at the branch is available during regular business hours to assist you with your banking needs. They provide personalized assistance tailored to your requirements.
5. Online and Mobile Banking Support
The Claxton Bank prioritizes digital convenience and offers support for online and mobile banking services. Through their website and mobile app, you can access account information, view transactions, pay bills, transfer funds, and locate branch offices and ATMs. If you encounter issues with their digital platforms or have questions, their customer service team is available for guidance and troubleshooting.
The Claxton Bank provides multiple avenues for contacting customer service. Whether through phone support, the TCB Tom chat-bot, email communication, in-person visits, or online banking assistance, their dedicated customer service team is available to address your needs effectively.