How to Contact Southside Bank Customer Service

Southside Bank is dedicated to delivering excellent customer service. You can reach out for help with account queries, online banking, or to report a lost or stolen card.

Contacting Southside Bank Customer Care

For immediate assistance, contact Southside Bank Customer Care. Call their toll-free number at 877-639-3511 during these hours:

Monday to Friday: 7:30 am to 7 pm
Saturday: 9 am to 4 pm

The Customer Care team is ready to assist you with various inquiries, including account details and online banking support.

Reporting Lost or Stolen Cards

If your card is lost or stolen, act quickly to protect your finances. Use these numbers to report:

Debit Card: Call 800-472-3272
Consumer Credit Card: Call 800-558-3424
Business Credit Card: Call 866-552-8855

Promptly contacting Southside Bank helps to block your card and discuss how to get a replacement.

24 Hour Touch-Tone Banking

For convenient access to your account, Southside Bank offers 24 Hour Touch-Tone Banking. You can perform various transactions by calling 888-567-3043 and following the prompts. Services include checking balances, verifying transactions, and transferring funds.

Contacting Southside Bank via Mail

If you prefer mail, send inquiries to:

Southside Bank
P.O. Box 1079
Tyler, TX 75710-1079

This option is suitable for submitting documents, feedback, or other concerns.

Online Communication Channels

For those comfortable with digital communication, Southside Bank provides online messaging through their website. Visit www.southside.com and navigate to the Contact Us page to send secure messages for assistance.

The website also offers answers to frequently asked questions, information on banking products, and updates.

Southside Bank offers various contact methods for customer service. Whether by phone, online messaging, or traditional mail, their Customer Care team is poised to assist you. Prompt communication ensures that your concerns are addressed quickly and effectively.

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