How to Contact SouthernTrust Bank Customer Service

SouthernTrust Bank offers multiple options to reach their customer service team. If you have questions, issues, or need help with your accounts, this article will guide you on how to contact them effectively.

Contacting SouthernTrust Bank Customer Service

1. Phone Support

The easiest way to connect with SouthernTrust Bank's customer service is by phone. Call their toll-free number, 1-855-ASK-SBANK (1-855-275-7226), for assistance. Phone support is available during these hours:

Monday to Friday: 8:00 a.m. - 7:00 p.m.
Saturday: 9:00 a.m. - 1:00 p.m.

2. Online Support

For digital interaction, visit the SouthernTrust Bank support page. You will find frequently asked questions (FAQs) covering various topics related to online banking and account management. If you need further help, you can fill out a contact form with your specific inquiry, and a representative will respond.

3. Secure Messaging

SouthernTrust Bank offers a secure messaging feature for private communication. You can send and receive messages regarding your accounts while keeping your information confidential. Log in to the bank's online banking platform and navigate to the messaging section to connect with a customer service representative.

4. Branch Visits

If you prefer to meet in person, SouthernTrust Bank has several branch locations. Use the branch locator on their website to find the nearest location. This tool provides addresses, contact information, and operating hours for each branch.

Reaching out to SouthernTrust Bank's customer service is straightforward. You can choose phone support, online assistance, secure messaging, or branch visits based on your preference. Always have your account information ready to ensure a smooth interaction.

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