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How to Contact Southern States Bank Customer Service

Southern States Bank is focused on providing effective customer service and support. If you have questions about your account, need help with transactions, or wish to provide feedback, there are multiple ways to contact their customer service team.

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Published onSeptember 24, 2024
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How to Contact Southern States Bank Customer Service

Southern States Bank is focused on providing effective customer service and support. If you have questions about your account, need help with transactions, or wish to provide feedback, there are multiple ways to contact their customer service team.

Contact Information

Phone Number: To reach a customer service representative at Southern States Bank, call their toll-free number at 1-855-999-7727. This number is available during business hours, Monday to Friday from 8:00 a.m. to 7:00 p.m., and on Saturdays from 9:00 a.m. to 1:00 p.m. An automated account inquiry service is available 24/7.

Email: You can contact Southern States Bank via email at [email protected]. Avoid sharing personal or confidential information in your emails.

Branch Locator: For in-person assistance, Southern States Bank has multiple branch locations. Use the branch locator feature on their website to find the nearest branch. This tool provides addresses, contact information, hours of operation, and customer reviews.

Customer Care Center

The Southern States Bank Customer Care Center assists with specific issues. Reach them at the toll-free number 1-855-ASK-SBANK (1-855-275-7226). They are available Monday to Friday from 8:00 a.m. to 7:00 p.m., and on Saturdays from 9:00 a.m. to 1:00 p.m.

Online Contact Form

Southern States Bank offers an online contact form on their website. Access it on the Contact Us page. Fill in your name, contact details, and a brief message about your query. A customer service team member will respond promptly.

Mobile Banking App

Southern States Bank provides a mobile banking app for convenient banking on the go. Through the app, you can access various banking services and communicate with customer service. For any app-related issues or questions, contact Southern States Bank via phone or email.

For security reasons, do not share sensitive information, such as account numbers or Social Security numbers, via public communication channels, including email or any other methods not specifically managed by the bank. Always use secure and private channels for discussions involving sensitive information.

Southern States Bank is committed to providing prompt support through various contact options, whether you choose phone calls, in-person visits, or digital communication.

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