How to Contact Simplicity Credit Union Customer Service
Simplicity Credit Union is a member-owned financial cooperative that provides various banking services such as savings, checking, loans, and investments. They focus on personalized services to meet their members' financial needs.
To reach Simplicity Credit Union's customer service, you have several options available for inquiries or assistance.
Phone Support
The most direct way to get assistance is by phone. Simplicity Credit Union offers a dedicated phone line during business hours:
- Customer Service Phone Number: (844) 769-2667
This toll-free number connects you directly to their customer support team. Having your member information ready can help speed up the process.
Email Support
For written communication, you can email customer service:
- Customer Service Email: [email protected]
This option allows for detailed explanations of your issues or requests. Simplicity Credit Union typically responds to emails within a few business hours.
Online Contact Form
You can also reach out through their online contact form on their website:
- Contact Form Link: Simplicity Credit Union Contact Form
Fill out the form with your name, email, and message. This method is suitable for non-urgent questions.
Live Chat
Check the Simplicity Credit Union website for a possible live chat feature. While it may not be prominently advertised, many financial institutions offer this convenient mode of customer service.
In-Person Visits
If you prefer face-to-face interactions, visit one of Simplicity Credit Union's branch locations. Knowledgeable representatives are available to assist with your questions and transactions.
- Branch Locator: Simplicity Credit Union Locations
Check the branch's opening hours before visiting, and consider making an appointment for time-consuming services.
Mobile App and Online Banking
Many account-related issues can be resolved through Simplicity Credit Union's online banking platform or mobile app, where you can review transactions, balances, and transfer funds.
- Mobile App: Available on Google Play and the Apple App Store
For support with online banking or the mobile app, use the phone number or email provided earlier.
When contacting customer service, be clear and concise about your issue. Have your member number, account details, and any relevant documentation ready. Avoid sharing personal information through unsecure channels.
Simplicity Credit Union is dedicated to providing excellent customer service. Whether you reach out by phone, email, online, or in person, their team is prepared to offer assistance.