How to Contact Securian Financial Customer Service

Securian Financial is a company that offers a diverse range of financial services, including insurance, investment, and retirement solutions. Founded in 1880, it has grown to become one of the most reliable financial security providers in the United States. As a Fortune 500 company, Securian Financial is dedicated to the long-term success and financial well-being of its clients. With its headquarters located in St. Paul, Minnesota, the company prides itself on its customer-centric approach, which underscores the need for effective and accessible customer service channels.

When it comes to financial matters, having real-time access to customer support is paramount for both peace of mind and swift resolution of issues. Whether you have questions about your policy, need assistance with account management, or seek advice on financial planning, Securian Financial’s customer service is designed to meet your needs. In this article, we outline several ways to get in touch with Securian Financial's customer service.

Online Resources

Before reaching out directly, you may find quick answers on the Securian Financial website (http://www.securian.com). The site is equipped with detailed product information, FAQs, and resources that might resolve common queries without the need for direct contact.

Phone Support

For more specific questions or personalized assistance, phone support is a convenient option. Securian Financial’s customer service can be contacted via the following phone numbers:

Life Insurance or Annuity Products: 1-800-720-5391 (7:00 a.m. to 6:00 p.m. CST, Monday through Friday)
Retirement Plans: 1-800-233-2881 (7:00 a.m. to 6:00 p.m. CST, Monday through Friday)

Calling the appropriate number during business hours will connect you to knowledgeable representatives ready to address your needs.

Email Support

If you prefer to reach out via email, Securian Financial provides a customer service email address for your convenience:

Customer Service Email: [email protected]

Ensure that you include relevant information such as your full name, contact details, and a detailed description of your inquiry or issue. Never include sensitive personal information such as your social security number or account numbers in an email.

Mailing Address

For those who need to send physical documents or prefer written correspondence, Securian Financial can be contacted by mail at:

Securian Financial 400 Robert Street North St. Paul, MN 55101-2098

Always remember to use secure mailing methods when sending sensitive information.

Online Contact Form

Another method to reach customer support is by filling out the contact form on the Securian Financial website. Navigate to the 'Contact Us' section and choose the most appropriate category for your query. Once you fill out and submit the form, a customer service representative will reach out to you.

Securian Financial can also be contacted through their social media platforms. Many customers find it convenient to reach out via Twitter or LinkedIn for general inquiries. However, due to the public nature of social media, it is important not to share personal information on these platforms.

Twitter: @Securian
LinkedIn: Securian Financial

Remember that for detailed support or issues relating to your personal account, using the phone number or email is recommended for privacy and security.

Personal Financial Advisor

For personalized financial guidance, you may want to work with a Securian Financial advisor. You can locate an advisor near you by using the 'Find a Financial Professional' tool on the website.

Contacting Securian Financial customer service is straightforward with various channels to choose from based on your preference and the nature of your inquiry. Whether you choose phone, email, snail mail, the online contact form, or reach out to a personal financial advisor, rest assured that you will be met with professional and attentive service. Remember to keep personal information safe when contacting customer service and only share sensitive data over secure communication channels.

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