How to Contact Sears Customer Service

Sears is a retail company offering a variety of products and services. If you have questions or concerns related to your Sears purchases or services, knowing how to reach their customer service team is important.

1. Visit the Sears Customer Service Website

Sears has an official customer service website where you can find answers to frequently asked questions and support for specific issues. The site covers topics like order management, returns, exchanges, billing inquiries, and warranty questions. Access the Sears customer service website here.

2. Contact Sears Home Services

For assistance with home services such as carpet cleaning, air duct cleaning, or appliance repair, contact Sears Home Services directly. They have dedicated representatives available to address your queries or concerns. Reach Sears Home Services through their official contact page here.

3. Reach Out to Sears PartsDirect

If you need replacement parts for your Sears products, you can reach out to Sears PartsDirect. Their knowledgeable customer service team can help you find the right parts for appliances, lawnmowers, and other equipment. Connect with Sears PartsDirect by calling 1-888-873-3829 or visiting searspartsdirect.com.

4. Contact Sears Credit Card Customer Service

For questions or concerns regarding your Sears credit card, you can contact their credit card customer service team. Options to reach them include phone, chat, and mail. Call (800) 917-7700, use the chat feature in your online account or mobile app, or send mail to the address listed on the WalletHub website.

5. Connect with Sears Store Card Customer Service

You can also contact the Sears Store Card customer service team using the same methods as for the credit card. They can assist you with questions about your account, payments, or other store card issues.

6. Utilize Complaints Department Platforms

If you have unresolved issues or complaints, consider visiting platforms like Complaints Board or Elliott Report for additional contact information for Sears customer service. You can find phone numbers and email addresses to express your concerns. The Complaints Board page for Sears customer service contacts is available here, and Elliott Report provides contact details for Sears Holdings Corporation here.

7. Contact Sears Customer Care through ForLocations

ForLocations is another source for finding Sears customer care contact information. They provide a phone number (1-800-469-4663) for general inquiries. You can also leave reviews and share your experiences on the ForLocations website.

These channels offer ways to contact Sears customer service for various issues regarding orders, home services, or credit card inquiries. Choose the method that is most convenient for you and reach out for assistance.

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