How to Contact Salem Five Bank Customer Service

Salem Five Bank provides a range of banking services, including mortgage lending, loans, insurance, and investments. For assistance with their services, there are several methods to contact their customer service team.

Phone Support

A simple way to reach Salem Five Bank’s customer service is by phone. You can call their toll-free number at (800) 255-7787. Customer support hours are:

Monday-Friday: 8:00 AM - 6:00 PM ET
Saturday: 9:00 AM - 3:00 PM ET
Sunday: 11:00 AM - 3:00 PM ET

Representatives are available to help with account questions, transactions, or any banking matters.

Live Chat Support

For more immediate communication, Salem Five Bank offers live chat support on their website. The hours for live chat are:

Monday-Friday: 8:00 AM - 6:00 PM ET

To use live chat, visit the customer support page on the Salem Five Bank website at Salem Five Bank Support and click on the "Start Live Chat" button to connect with a representative.

Online Banking Support

Salem Five Bank has dedicated support for online banking. Log into your online banking account to access various resources for managing and troubleshooting issues. If you forget your user ID or password, use the "Forgot User ID" or "Forgot Password" links on the login page for assistance.

Email Support

You can also contact Salem Five Bank’s customer service through email. Specific email contacts are available for different inquiries. For loan assistance, reach out to Victoria Davis, the VP and Senior Loan Officer, at [email protected] or call her at (978) 720-5237.

In-Person Support

If you prefer to meet in person, Salem Five Bank has several branch locations across Massachusetts. Visiting a branch offers a personal experience to discuss your banking needs with a representative. To locate the nearest branch, visit the "Our Locations" page at Branch Locations.

Keep in mind that branch locations observe holidays and may have specific operating hours. It is a good idea to check the holiday schedule or contact the branch beforehand.

Salem Five Bank offers multiple ways to contact their customer service team. Choose the option that best fits your banking needs.

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