How to Contact Roscoe Bank Customer Service

Roscoe Bank provides reliable customer service to assist customers with their banking needs. If you have questions, need support, or want to report an issue, contacting Roscoe Bank's customer service is the best option. This article outlines how to reach their customer service for effective assistance.

Contact Information

To contact Roscoe Bank's customer service, you have several options. Here are the ways to reach them:

1. Phone Call

The quickest way to contact Roscoe Bank's customer service is by phone. Call their dedicated hotline at 1-800-528-2273. You will connect with a representative who can help you with any questions or concerns. The hotline operates Monday through Friday from 8:00 am to 4:00 pm.

2. Online Contact Form

If you prefer electronic communication, use the online contact form available on their official website at rsb.bank/contact. Fill in your name, email address, and a detailed message regarding your inquiry or concern. All provided information will be kept confidential.

3. Secure Message through Online Banking

For issues that involve sensitive information, it is best to use Roscoe Bank's secure messaging service via their online banking platform. Log in to your account and navigate to the messaging center. Write your message with the necessary details, and a customer service representative will respond promptly.

Additional Resources

In addition to direct contact methods, Roscoe Bank offers various online resources to help address common concerns. Here are some additional options:

1. Security Center

For guidance regarding suspicious emails or online security, visit Roscoe Bank's Security Center webpage at rsb.bank/security-center. You will find important information about protecting yourself from fraud and what steps to take if you suspect fraudulent activity.

2. Card Services

For lost or stolen debit cards, Roscoe Bank provides 24/7 assistance. If the bank is closed, call 1-800-528-2273 to report the situation and take protective measures for your accounts. Roscoe Bank also partners with TIB to offer credit cards, providing secure payment options.

3. Self-Service Options

Roscoe Bank provides various self-service tools to manage your accounts. Through their website, you can access mobile banking services, register for text and email alerts, and monitor transactions, balances, and account information conveniently.

Reaching Roscoe Bank's customer service is simple and efficient, guaranteeing prompt support. Choose to call their customer service hotline, use the online contact form, or send a secure message. Roscoe Bank is dedicated to assisting customers effectively. Their online resources also offer valuable information to help you manage your banking needs.

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