How to Contact Ridgewood Savings Bank Customer Service

Ridgewood Savings Bank offers various ways for customers to reach their customer service team. Whether you have questions or need assistance, you can choose from multiple contact options.

1. Customer Contact Center

To contact Ridgewood Savings Bank customer service, call their Customer Contact Center at (718) 240-4778. The center operates Monday to Friday from 7 AM to 7 PM, and on weekends from 8 AM to 2 PM. Staff members are available to assist with account inquiries, online banking, loan information, and other general services.

2. Telephone Banking

For banking transactions over the phone, Ridgewood Savings Bank has a dedicated telephone banking service available at (877) 690-0784, which operates 24/7. Use this service to check account balances, transfer funds, and access account statements conveniently.

3. Online Support

If you prefer online assistance, check Ridgewood Savings Bank's support page for answers to frequently asked questions. You can also email customer support at [email protected]. The bank encourages inquiries and feedback, aiming to respond to emails promptly.

4. Branch Visits

You can visit one of Ridgewood Savings Bank's 36 branch locations for personal assistance. The bank has branches in Queens, Bronx, Brooklyn, Manhattan, Nassau, Suffolk, and Westchester. Use their branch locator tool available on their website to find the nearest branch. This allows for face-to-face discussions about your banking needs.

5. Security Concerns

For any security-related issues or suspected fraud, hang up if you receive an unexpected call. Instead, contact your local branch or the Customer Contact Center at (718) 240-4778 during business hours. It is crucial to use known contact information to protect yourself from potential scams.

Ridgewood Savings Bank makes it easy to contact their customer service, whether through phone, email, or in-person visits. Choose the option that best suits your needs for effective assistance.

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