How to Contact REI Customer Service

It's important to access reliable customer service when dealing with issues or inquiries related to your gear or purchases. REI (Recreational Equipment, Inc.) aims to provide excellent support for its customers. This article explains how to contact REI's customer service for a smooth experience.

Explore the REI Help Center

Before you reach out directly, consider exploring the resources on the REI website's Help Center. You'll find self-help articles and frequently asked questions that may already address your concerns. The Help Center covers various topics, including:

Orders
Returns
Membership
Product information

This is a great starting point for finding answers quickly.

Call REI Customer Service

If you cannot find the information you need in the Help Center, you can contact REI's customer service via phone. Call 1-800-426-4840 to reach a representative. Customer service hours are:

Monday to Friday: 5 a.m. to 10 p.m. PST
Weekends: 6 a.m. to 9 p.m. PST

Be ready to provide details about your inquiry to help expedite the process.

Email REI Customer Service

You can also contact REI's customer service by sending an email to [email protected]. This method is useful for longer messages or if you need to include attachments. Clearly state your inquiry in the email subject line and provide relevant details in the body of the email. This information will allow the customer service team to assist you more efficiently.

Utilize Live Chat

REI offers a live chat feature on their website for real-time support. To use this option, visit the REI Help Center and click on the "Chat with an REI Expert" button, usually found at the bottom-right corner of the page. Live chat is available during the same hours as phone support. It's a good choice if you prefer text-based interaction or need immediate assistance while on their website.

When contacting REI customer service, providing accurate and detailed information is crucial. This will ensure you receive the most relevant assistance. Whether you choose to call, email, or use live chat, REI's customer service team is committed to your satisfaction.

Create your AI Agent

Automate customer interactions in just minutes with your own AI Agent.

Get started for free Chat with AI for fun

Featured posts

Unleashing GPT-4: How Long Does It Take to Process and Generate 90,000 Words?

GPT-4, the latest iteration of these models, has the remarkable ability to process vast amounts of text and generate coherent responses. But just how long does it take for GPT-4 to work its magic on a substantial text corpus? In this article, we'll explore the intricacies of language processing with GPT-4 and discover how it handles the task of handling 90,000 words

Common Mistakes in a Sales Call

Sales calls provide an important opportunity for businesses to connect with potential customers and convert leads into sales. Despite their significance, sales professionals often make mistakes that can hinder their success. This article highlights common sales call mistakes and offers strategies to avoid them.

What is DSPy and How to Get Started Using It

DSPy is emerging as a game-changer for optimizing language model (LM) prompts and weights in the rapidly evolving field of AI. It stands for Declarative Self-improving Language Programs, pythonically. DSPy simplifies the complex process of integrating and fine-tuning LMs in a pipeline, making it easier to achieve high-quality results with less manual intervention.

What's New in OpenAI's GPT-o3 Model

OpenAI's recent announcement of the GPT-o3 model marks a significant advancement in AI technology, building upon the foundation laid by its predecessor, o1. The o3 model, unveiled during OpenAI's 12-day event, showcases impressive improvements in reasoning capabilities and safety measures.

How to Fine-Tune GPT Models?

Fine-tuning GPT models gives you the ability to tailor their behavior to your specific needs, whether for customer service, technical support, or any other specialized task. This guide will walk you through the process of fine-tuning a model using OpenAI's platform, including how to prepare your data, upload it, and start the training process.

What is a Generative Pre-trained Transformer?

You’re having a conversation with an AI, and it feels like you're chatting with a friend. The responses are engaging, informative, and sometimes even witty. This isn’t science fiction. It’s possible thanks to something called a Generative Pre-trained Transformer, or GPT for short. GPTs have become the backbone of many AI applications; from answering questions on websites to writing entire essays, these models are changing the way we interact with technology. But what exactly are they, and how do they work their magic?

What Is a Franchise and How Does It Work?

Franchising is a popular concept in the business world, often mentioned in expansion and entrepreneurship discussions. Enjoying a coffee at Starbucks or a burger from McDonald's means you have experienced a franchise. But what does it mean to be a franchise, and how does this model function?

Fine-Tuning Large Language Models: A Comprehensive Guide

Data labeling is a foundational process in the development of AI systems. It involves annotating raw data to make it understandable for AI algorithms. Whether it’s training a chatbot, enabling self-driving cars, or improving healthcare diagnostics, data labeling is a critical step that ensures AI systems can learn, reason, and make decisions effectively. This article explores what data labeling is, its importance in AI, and how it shapes the future of intelligent systems.

Achieve more with AI

Enhance your customer experience with an AI Agent today. Easy to set up, it seamlessly integrates into your everyday processes, delivering immediate results.

Try for free Get a demo

Latest posts

AskHandle Blog

Ideas, tips, guides, interviews, industry best practices, and news.

• February 19, 2025

How Are Parameters Initialized and Utilized in Large Language Models?

A parameter in a large language model (LLM) refers to the weights and biases within the model that control how it processes and generates text. These parameters define the behavior of the model, allowing it to map inputs (like a question or prompt) to outputs (such as a response). The parameters are adjusted during training to improve the model’s performance.

ParametersLLMAI

• December 9, 2024

How Does Fast and Slow Thinking Affect Our Daily Decisions?

Our brain processes information and makes decisions in two distinct ways: quick, automatic responses and slower, more careful thinking. This difference in thinking speeds affects how we handle daily tasks, from picking lunch to making big life choices.

Fast thinkingSlow thinkingLife

• April 8, 2024

Top 10 Typography Choices for Websites

Your website reflects your identity. The right typography can make a memorable first impression. Here are ten typefaces that enhance readability and engagement on websites.

TypographyMarketingWebsites

View all posts