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How to Contact Quicken Loans Customer Service

Contacting customer service is essential when you have inquiries or issues with Quicken Loans. Whether you are exploring mortgage options or need help with your existing loan, having reliable contact methods is important. This article provides clear information on how to reach Quicken Loans customer service.

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Published onSeptember 12, 2024
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How to Contact Quicken Loans Customer Service

Contacting customer service is essential when you have inquiries or issues with Quicken Loans. Whether you are exploring mortgage options or need help with your existing loan, having reliable contact methods is important. This article provides clear information on how to reach Quicken Loans customer service.

Quicken Loans is an established online mortgage lending company offering a variety of loan options, including refinancing and home buying services. They prioritize prompt and dependable customer service.

To connect with their customer service, you have several options:

1. Phone

A direct way to reach Quicken Loans customer service is by phone. Call their toll-free number, 800-251-9080, to speak with a representative. Have your loan number, application number, or other relevant details on hand for efficient assistance. Their customer service hours are Monday through Friday from 8 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 4 p.m. ET.

2. Email

While a specific customer service email address for Quicken Loans may not be available, phone communication is often the quickest route for help. If you prefer email, visit their official website at www.quickenloans.com. Here, you may find a suitable email option or an online contact form.

3. Online Chat

Quicken Loans provides an online chat service for real-time support. Visit their website and look for the "Chat" button, typically found in the bottom right corner of the homepage. Clicking it allows you to start a live chat session and get immediate assistance with any questions or concerns.

4. Social Media

Quicken Loans maintains a presence on various social media platforms. While these are not primary customer service channels, they can be a way to connect with the company and stay informed about news and updates. Engage with their posts or follow their official accounts.

To contact Quicken Loans customer service, their toll-free number, 800-251-9080, is the most straightforward option. Calling within their service hours allows you to speak with a representative for assistance with mortgage-related inquiries. Email and online chat are also available, while social media provides another layer of connection. Always verify contact information directly on their official website for accuracy.

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