How to Contact QuickBooks Customer Service
QuickBooks, developed by Intuit, is a comprehensive accounting software popular among small and mid-sized businesses. Intuit emphasizes customer satisfaction with various support channels. If you encounter issues or have questions, knowing how to contact QuickBooks customer service is essential. Here’s a guide to obtaining the support you need.
Phone Support
For immediate assistance, calling QuickBooks customer service is the most direct option. QuickBooks offers country-specific phone numbers for tailored support. You can find the contact numbers on the official QuickBooks website or through the Help menu within the QuickBooks software.
When you call, you’ll usually encounter an automated system that asks for information relevant to your issue, such as the product version you’re using. It's a good idea to have your QuickBooks information and details of your problem ready before calling to help speed up the resolution.
Customer service number: 800-446-8848.
Online Chat
QuickBooks often provides an online chat option, which allows you to get detailed help without making a phone call. This service connects you in real-time with a representative. To access chat, visit the QuickBooks website and look for the chat icon or the “Contact Us” page.
Ensure your internet connection is stable and have your account information and a brief description of your issue ready before starting the chat.
Help Articles and Forums
QuickBooks has an extensive library of help articles and video tutorials on their support page. These resources cover many topics, from setting up your account to troubleshooting common problems. You can search for specific issues using keywords for a quicker solution without contacting customer support.
Additionally, QuickBooks forums allow you to engage with other users who might have encountered similar problems, sharing solutions and tips.
Social Media
Reaching out to QuickBooks via social media can be an effective way to get support. Always use direct messages for sharing sensitive account information and verify that the account you're contacting is the official QuickBooks page.
Responses on social media can vary in speed, but you can send a message at any time without waiting on the phone.
QuickBooks does not typically provide direct email support due to security and efficiency reasons. However, they may follow up via email on cases initiated through other support channels.
QuickBooks Community
The QuickBooks Community allows users to interact with fellow users and QuickBooks experts. You can ask questions, share insights, or browse existing threads for answers to common queries. This platform is especially useful for non-urgent issues or seeking advice.
ProAdvisor and Accountant Help
If you're working with a QuickBooks ProAdvisor or accountant, they can often provide specialized help with your QuickBooks products. These professionals are certified by Intuit and possess in-depth knowledge of the software, which can be invaluable for resolving complex issues.
Mobile App Support
If you're using QuickBooks on a mobile device, the app includes a Help or Contact Us section to get in touch with customer service. The interface is user-friendly, making it easy to submit a request or report an issue.
Contacting QuickBooks customer service is straightforward. Whether you prefer the immediacy of a phone call, the convenience of an online chat, or seeking help through forums and community discussions, QuickBooks provides multiple avenues to get the assistance you need. Check the official QuickBooks website for current contact information and support options, and be prepared with your information to expedite service.
