How to Contact Public Customer Service

Public.com is a financial services company known for its unique investing approach. Public allows users to buy fractions of shares, enabling more individuals to invest in their favorite companies without needing a large capital. The platform combines social investing with educational resources, making investment more inclusive and user-friendly.

If you need assistance from Public, contacting their customer service team is easy. Here’s how you can reach out to them:

Email Support

The primary method for contacting Public's customer service is through email. You can send an email to:

[email protected]

When you write to their customer service team, include relevant details. If your inquiry involves an account issue, provide your account information (excluding your password). For technical problems, clearly describe the issue, and include any error messages or screenshots.

In-App Support

If you prefer assistance through the Public app, they have a comprehensive in-app support system. Navigate to your account settings and look for a section labeled 'Support' or 'Help'. This feature allows you to chat with a customer service representative who can help with your queries.

Website FAQ and Help Center

Before contacting customer service, consider checking the FAQ and Help Center on Public's website. This section provides answers to common questions regarding account management, investment options, and more. Many inquiries may already be addressed there.

Public prioritizes transparency and community by making customer support as accessible as possible. With multiple channels for assistance, users can get the help they need efficiently. Always protect your personal information when seeking help. Customer service representatives will never ask for your password or sensitive information. If unsure, use official channels for assistance.

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