How to Contact Profile Bank Customer Service

Profile Bank is committed to providing excellent customer service and ensuring that their clients have the support they need. If you have any questions or require assistance regarding their products or services, there are several convenient ways to contact Profile Bank's customer service team.

Contact Information

To reach out to Profile Bank, you can use the following contact information:

Phone Number: You can contact Profile Bank's customer service team by calling their main office in Rochester, NH at 603-332-2610. Their dedicated and knowledgeable representatives are available to assist you Monday through Friday, from 8:30 AM to 5:00 PM ET.
Email: If you prefer to communicate via email, you can send your inquiries to [email protected]. Profile Bank's customer service team strives to respond to your email promptly within one business day.
Online Contact Form: On Profile Bank's website, you can fill out an online contact form with your name, email address, phone number, and message. This form provides a convenient way to communicate any questions or concerns you may have, allowing Profile Bank's customer service team to address them accordingly.

Online Banking Assistance

If you are experiencing any issues or require assistance with Profile Bank's online banking services, their customer service team is available to help. You can contact their online banking support by calling 603-742-2224 during their business hours. The team will provide you with the necessary guidance to navigate Profile Bank's online banking platform seamlessly. Additionally, you can access user guides and video tutorials on their website to assist with common online banking tasks.

Frequently Asked Questions (FAQs)

Profile Bank understands that customers may have common questions about their products and services. To save you time and provide quick answers, Profile Bank has compiled a comprehensive FAQ section on their website. This section covers a wide range of topics, including personal checking accounts, online banking, loans, and more. By visiting the FAQs page on Profile Bank's website, you may find answers to your questions without needing to contact customer service.

Visit a Branch

Profile Bank has several branches located in Rochester, New Hampshire, where you can receive in-person assistance. If you prefer face-to-face interaction, you can visit their main office at 45 North Main Street, Rochester, NH. Their friendly staff will be more than happy to assist you with any inquiries or concerns you may have. For extended convenience, some branches may offer Saturday hours.

Profile Bank also maintains a presence on social media platforms such as Facebook and Twitter. By following their official social media accounts, you can stay updated on the latest news, promotions, and announcements from Profile Bank. While social media may not be the most direct way to contact customer service, it can serve as an additional channel to stay engaged with the bank and potentially receive helpful information.

It is essential to note that the contact information provided above is specific to Profile Bank. To ensure that you are contacting the correct institution, please verify the details before reaching out to customer service.

Profile Bank takes pride in providing personalized attention and exceptional service to its customers. Their dedicated customer service team is ready to assist you with any questions or concerns you may have about their products, services, or online banking platform. Whether you choose to contact them via phone, email, online form, or in-person at one of their branches, Profile Bank is committed to delivering prompt and helpful support to meet your needs.

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