How to Contact Presidential Bank Customer Service

Presidential Bank provides various banking services. For any questions or assistance with your account, you can reach out to their customer service team through different methods.

Contacting Customer Service by Phone

The most convenient way to contact Presidential Bank customer service is by phone. They have dedicated lines for various inquiries.

Customer Service Center: Call 800-383-6266 or 240-333-9059. Representatives are available Monday to Friday, 8 am to 10 pm Eastern Time.
New Deposit Accounts: For questions about new deposit accounts, call 800-799-1424 during the same hours.
Loan Servicing Department: If you have loan servicing inquiries, reach the department at 800-574-3364 or 301-951-8290, available Monday to Friday, 9 am to 4 pm Eastern Time.

Make sure to call during these hours for prompt assistance.

Secure Email Option

Presidential Bank offers a Secure Email option through their Personal Online Banking platform. This feature ensures secure communication with customer service. To use this service:

Log in to your Personal Online Banking account on the Presidential Bank website.
Click the "Support" link in the upper right corner.
Locate the Secure Email option in the Support section and click to access it.

This method allows for secure exchanges of questions and information while protecting your personal and financial data.

Visit the Presidential Bank Website

You can find answers to common questions or additional information on their website. The site features a comprehensive FAQ section that can help address various concerns.

By navigating the site, you can discover information about services such as Personal Online Banking, Commercial Online Banking, and Mobile Banking.

Branch Locations

Presidential Bank has branches in Maryland, Virginia, and Washington, DC. If you prefer in-person assistance, visit a local branch. To locate the nearest branch, check the Presidential Bank website.

Branch staff can help with inquiries and provide personalized assistance. Be sure to check the specific branch's operating hours before your visit.

Technical Issues and Secure Email Service

Presidential Bank recognizes that technical issues may occasionally affect their Customer Service Center phone line. If you have difficulty reaching them by phone, consider using the Secure Email service. This option allows for uninterrupted communication even during technical difficulties.

Presidential Bank prioritizes the security of your information and encourages the use of Secure Email for any sensitive inquiries. This ensures secure communication with their team regarding your concerns.

Presidential Bank offers several options to contact their customer service team. Choose the method that best suits your needs to receive quality assistance.

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