How to Contact Poppy Bank Customer Service

Poppy Bank is a California-based banking institution that offers a variety of personal and business banking services. If you have any questions, concerns, or issues related to their services, there are several ways to get in touch with their customer service team. Below is all the information you need to contact Poppy Bank's customer service.

Contacting Poppy Bank Customer Service

1. Phone Support

One of the most direct ways to reach Poppy Bank's customer service is by calling their phone number. The call center is available Monday through Friday from 8:00 a.m. to 8:00 p.m. at 888-636-9994. If your inquiry is related to loan operations or loan servicing, you can select Option 4 when calling the same number to be directed to the appropriate department.

2. Email Support

Another convenient way to contact Poppy Bank is via email. For inquiries related to loans or loan servicing, you can email their team at [email protected]. Keep in mind that email communication is not encrypted, so avoid sharing sensitive information through this channel.

3. Visit the Poppy Bank Administration Office

For those who prefer to handle their banking needs in person, you can visit the Poppy Bank Administration office at the following address:

POPPY BANK ADMINISTRATION
438 1st St., Suite 100
Santa Rosa, CA 95401

4. Online Contact Form

Poppy Bank also provides an online contact form on their official website for customers to reach out to their support team. You can find the contact form on the Contact Us page of their website. Fill out the required fields, including your name, email address, phone number, and message, and their customer service representatives will respond as soon as possible.

5. Branch Visits

If you prefer face-to-face interaction, visiting one of Poppy Bank's branches is an option. They have locations across the San Francisco Bay Area, Roseville-Sacramento Area, and Southern California. To find the nearest branch, you can use the branch locator on their website. The locator provides the addresses, contact numbers, and hours of operation for each branch.

Contacting Poppy Bank's customer service is straightforward, with multiple communication channels available to suit your preferences. Whether you choose to call, email, visit their administration office, fill out an online contact form, or visit a branch in person, their dedicated team is ready to assist you with any queries or issues you may have. Be sure to provide all necessary details when contacting customer service to ensure a prompt and effective response.

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