How to Contact Platinum Bank Customer Service

Platinum Bank provides effective customer service for its clients. If you need assistance or have inquiries, there are several ways to contact their customer service team. Below are the options available for reaching out to Platinum Bank.

Phone Contact

One of the easiest ways to reach Platinum Bank customer service is by phone. Dial the following number:

Customer Service Phone Number: 651-332-5200

Call during their working hours, from Monday to Friday between 7:30 AM and 5:00 PM. A knowledgeable representative will assist you.

If you need to contact a specific branch, here are the phone numbers for their main locations:

Oakdale Branch: 651-332-5200
Plymouth Branch: 763-450-3300

Call the respective branch number for assistance tailored to your needs.

Online Contact

Platinum Bank also offers online communication channels. Visit their website at www.platinumbankmn.com and navigate to the "Contact" section for more information.

On the contact page, you will find a form to submit your inquiries directly to customer service. Fill in the required fields, including your name, email address, phone number, and message, then click the submit button. A representative will respond to your query promptly.

In-Person Assistance

For face-to-face interactions, you can visit one of their branches. Here are the addresses of the main branches:

Oakdale Branch: 7667 Tenth Street North, Oakdale, Minnesota 55128
Plymouth Branch: 605 North Hwy. 169, Suite 100, Plymouth, Minnesota 55441

Visit during their working hours from Monday to Friday, 7:30 AM to 5:00 PM.

Helpful Tips

When contacting Platinum Bank customer service, consider these tips for a smooth experience:

Provide accurate and detailed information: Ensure you provide all necessary information related to your query for effective assistance.
Maintain confidentiality: Avoid disclosing personal or sensitive information when communicating, especially online or via email. Prioritize your security.
Check working hours: Verify the working hours before calling or visiting to ensure convenience.
Be polite and patient: Maintain a courteous demeanor throughout the conversation. Representatives are dedicated to assisting you.

Getting in touch with Platinum Bank's customer service is straightforward. Whether you choose to contact them by phone, online, or in person, various options are available to meet your needs.

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