How to Contact Peoples Bank Iowa Customer Service

Peoples Bank, a local, family-owned bank in Iowa, is committed to excellent customer service. If you have any inquiries or need assistance, there are several ways to contact their customer service team.

Contact Information

Phone: You can easily reach Peoples Bank Iowa's customer service by calling 1-800-875-0500 during business hours. Friendly representatives are available to help with any questions or concerns.
Email: For inquiries via email, send your message to [email protected]. Be sure to include all necessary details and specific questions to receive a prompt response.
Online Contact Form: An online contact form is available on the Peoples Bank Iowa website. Fill out the required fields, including your name, email address, and the reason for your contact. This form allows you to specify what assistance you need, whether it's more information, a question, or scheduling an appointment.
In-Person Visit: You can visit any of the Peoples Bank Iowa branches located throughout central Iowa. Their staff of banking and lending experts is ready to assist you with your banking needs. To find the nearest branch, visit the Peoples Bank Iowa locations page.
After-Hours Call Center: Peoples Bank Iowa has an After-Hours Call Center for assistance outside of regular business hours. The call center operates weekdays from 5:00 PM to 11:00 PM, weekends from 9:00 AM to 5:00 PM, and holidays (excluding Christmas and Thanksgiving) from 9:00 AM to 5:00 PM. You can reach the After-Hours Call Center at 1-888-587-6177 for help with your account, debit card, or online banking inquiries during these hours.

Ensuring a Smooth Experience

To ensure a positive experience when contacting Peoples Bank Iowa customer service, consider the following:

Provide Clear Information: Clearly explain your query or concern to help customer service representatives assist you effectively.
Be Prepared: Have any necessary documents, account numbers, or details handy to expedite your inquiry.
Choose the Right Channel: Assess the urgency and complexity of your inquiry. For immediate assistance, consider calling or visiting in person. For less urgent matters, email or the online form may suffice.
Be Patient and Respectful: Treat customer service representatives with respect and patience as they work to assist you.

The customer service team at Peoples Bank Iowa is focused on addressing your banking needs. Whether you have questions about products, issues to resolve, or require online banking assistance, they are ready to help.

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