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How to Contact Pegasus Bank Customer Service

Pegasus Bank offers valuable banking services and support to its customers. If you need assistance, have questions, or want to report an issue, the bank's customer service team is ready to help. This article will explain how to contact Pegasus Bank customer service easily.

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Published onSeptember 17, 2024
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How to Contact Pegasus Bank Customer Service

Pegasus Bank offers valuable banking services and support to its customers. If you need assistance, have questions, or want to report an issue, the bank's customer service team is ready to help. This article will explain how to contact Pegasus Bank customer service easily.

Using the Pegasus Bank Website

The most convenient way to contact Pegasus Bank customer service is through their official website, Pegasus Bank - Contact Us. Follow these steps:

  1. Visit the Pegasus Bank - Contact Us page.
  2. Scroll down to find the contact details, including the address, phone number, and fax number for the Forest Lane Branch. You can visit the branch or contact them by phone.
  3. For written communication, use the contact form. Fill in the required fields like your name, email address, phone number, and message, then click "Submit."
  4. Alternatively, send an email to the bank using the provided email address for direct contact.

Contacting Pegasus Bank by Phone

You can also reach Pegasus Bank customer service by phone. Speaking directly with a representative can be helpful. Use the following phone numbers:

  • For general inquiries and assistance, call (214) 353-3000 during business hours, Monday to Friday from 8:30 a.m. to 5:00 p.m.
  • For complaints, you may contact the Better Business Bureau at (214) 353-3000.

Additional Pegasus Bank Resources

Besides direct contact methods, Pegasus Bank offers resources to help customers find answers. These resources are available on their website, Pegasus Bank - Home. Here are some useful offerings:

  • Secure Messaging Center: Send secure messages to the customer service team by logging into your account or contacting them.
  • Frequently Asked Questions: Explore the FAQ section on the website for answers to common questions.

Contacting Pegasus Bank customer service is straightforward. Use their website, phone, or additional resources for assistance. Whatever your needs—general inquiries, online banking support, or complaints—the bank is committed to providing quality service.

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